Posting customer service jobs – using all the benefits of online ads
Posted Jul 16 by Paul Jordan at 12:09 PM Post a comment »Creating customer service job ads for the web is a different discipline than writing for local press or the Sunday papers. As discussed in our previous article "customer service jobs – planning the perfect job advertisement," you can improve visibility by using keywords. Another dimension to consider is that instead of a passive ad, the web offers an interactive environment, and there are all sorts of ways you can use that to get ahead of the pack.
Customer service jobs – finding the best job boards
Posted Mar 15 by Paul Jordan at 8:59 AM Post a comment »If you’re trying to find good candidates for your customer service job vacancies, then online job boards have to be part of your strategy. But like anything else in life, there are good job boards and there are less good options – so how do you find the right one?
Moneywise are once again inviting individuals to share their experiences in dealing with financial services companies. They want to know which companies you feel offer the best customer service and whether or not you'd trust them enough to recommend them to friends and family.
Attracting the best customer service job seekers
Posted Mar 4 by Paul Jordan at 9:25 AM Post a comment »As the economy recovers, the competition for talent in the customer service sector is hotting up. How can you get better candidates to apply for your customer service job vacancies? Most of your potential candidates these days will be using the Web as a key part of their search for new jobs. It stands to reason, therefore, that if you can increase the online visibility of your customer service job vacancies, you have a better chance of pulling in more candidates. Get the visibility in the right places, with the right content, and crucially you’ll get a better quality of candidate too.
Customer service careers – Tweet to the top
Posted Jan 28 by Paul Jordan at 12:02 PM Post a comment »Managers in customer service careers are all now well aware that social media is the new front on which the battle for consumer hearts and minds is to be fought. A number of surveys across the spectrum of industry have found that investment in social media communications features strongly in the business plans of top companies for 2010. In one such survey, StrongMail polled 1,057 companies to find that 59% of them plan to invest yet more in social media marketing.
