Planning The Perfect Customer Service Job Advert
Posted Apr 13 by Russell Hughes at 2:24 PM Post a comment »If you're recruiting for customer service jobs, poor visibility on a web search could mean that your ideal candidate might miss your advertisement altogether. Choosing the right customer service job board (as discussed in the previous article) will really help with how visible your job ad is on search engines.
Customer service careers – Tweet to the top
Posted Jan 28 by Paul Jordan at 12:02 PM Post a comment »Managers in customer service careers are all now well aware that social media is the new front on which the battle for consumer hearts and minds is to be fought. A number of surveys across the spectrum of industry have found that investment in social media communications features strongly in the business plans of top companies for 2010. In one such survey, StrongMail polled 1,057 companies to find that 59% of them plan to invest yet more in social media marketing.
Snow time like the present to look for customer service jobs
Posted Jan 14 by Paul Jordan at 11:44 AM Post a comment »The snow may have given many of you excuses to put on hold that New Years resolution to find new customer services jobs, but now the novelty is wearing off it’s time to start hunting. If you’re looking for customer service vacancies in London, Glasgow, Cardiff or, for that matter anywhere in the UK, be aware that recent icy experiences will probably loom large in the minds of potential employers. Questions regarding how you’d overcome the problems presented by extreme weather may well be a feature of any interview for a customer services job.
Customer service jobs – saving UK business billions
Posted Dec 1 by Paul Jordan at 8:49 AM Post a comment »Better investment in customer service job roles could prevent UK businesses losing billions. According to a recent survey, 73 per cent of UK consumers cited poor customer service as the reason they have ended a relationship with a company. The average value of each lost relationship is £248, which adds up to UK business losing an astonishing £15.3 billion a year.
Preparing For a Customer Service Job Interview
Posted Sep 30 by Paul Jordan at 11:46 AM Post a comment »Candidates attending a customer service job interview will be asked a wide variety of questions, both standard interview questions as well as customer service specific ones. In this blog post I take a look at some typical customer service specific job interview questions you're likely to be asked and provide job seekers with some advice on how to prepare for and answer these common questions.
