Bad Customer Service - The Power of “Word of Web”
Posted Aug 19 by Paul Jordan at 2:40 PM Post a comment »Recently I carried out some research on cable/satellite/digital TV providers in my area as I am looking to upgrade due to the poor TV reception I get, plus I wanted to upgrade my Broadband connection. So I went online to do some research on the various suppliers, Sky, Virgin Media, BT.
I heard a piece on Radio 4 recently about whether e-learning in the workplace was going to replace good old fashioned face to face training.
Having given it some thought, my conclusion was that both have their place, but not for all skills training and development. E-learning has its advantages and uses and the benefits in my mind are:
