Contact Centre Agent job
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Hastings Direct are recruiting motivated and energetic people for our Inbound Sales and Claims department in our Contact Centre in Bexhill-on-Sea.
Working within a supportive team environment, our Agents are the face and voice of our company, there to help our valued customers in a professional, efficient and welcoming manner.
Depending on the role you could be dealing with enquiries from existing customers about their policy, responding to the needs of new customers, problem solving and cross selling, and building a good relationship with our client base.
We are offering great opportunities to develop your career in an exciting and dynamic organisation. As well as a very competitive basic salary in line with your skills and experience we also offer a generous monthly bonus scheme, team based incentives and company benefits which include Pension, Life Assurance, retails discounts, childcare vouchers, 20% off Southern Trains to and from work, and many more.
In return candidates should have a strong customer focus, be PC literate, extremely professional and be confident when dealing with our customers over the phone.
To apply, please email your CV, outlining your skills and experience.
