Customer Service (Telephony) job
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Our client, a large Legal Services provider, is currently looking for a number of Customer Service professionals for their Telephony teams.
The company have seen substantial growth and success over the last 2 years thanks to their pursuit of great service and a culture which continually develops to meet the needs of their clients. Whether it's supporting those who wish to plan ahead or those experiencing bereavement with a sound, sensitive approach, they are a company that is recommended by more banks, building societies and funeral directors than any other provider in the UK. They are at the top of their sector and they are working hard to continue to be the best.
Their contract working with Barclays Bank is based at the Warwick Technology Park in modern offices. They are expanding further in response to unprecedented success and that's where you come in.
This role requires someone extremely comfortable talking to customers, understanding their needs and dealing with them in an extremely professional way. It is highly desirable for the successful candidate to come from a process driven environment (such as finance, legal services, Utilities etc) where you are used to working to strict SLAs in a fast paced environment. Excellent telephone manner is essential for this position and it would therefore suit someone with extensive experience in a telephony based position.
Please apply immediately to be considered for this role.
Fuel Recruitment operates as an employment agency and employment business.
