Customer Service Representative Jobs

Customer service representatives are usually the first point of contact with customers looking for help and information. Daily contact with customers face to face or over the phone will be the main part of your working day and you will be expected to build sufficient knowledge to cover a variety of questions and complaints or to know where to refer the customer. You may also be expected to up-sell other services and products. This is a role available in a wide a variety of industries so you should be able to find an area which interests you. Customer service representatives are often expected to work weekends and shifts and in a busy and demanding environment.

Good qualities for a customer service representative include excellent communication skills, patience, teamwork, an interest in helping and communication with customers, IT skills and of course the ability to deal with complaints and potentially difficult situations. Experience and a good general education including GCSE's and / or NVQ / SVQ qualifications are required for this type of role. You will also undergo a training programme specific to the organisation.

On this site you will find a wide variety of customer service roles, the site is purely dedicated to customer service and call centre vacancies. You can conduct a job search based on your location, rather than the date on which the jobs were listed and, using other filters, your search will be narrowed down to roles that are particularly relevant to your requirements.

If you find a role which interests you, simply apply online and await a response. You can also receive notifications of the latest jobs relevant to you by email. Employers will benefit from receiving submissions from applicants best suited to the job in question.

There are no vacancies in the 'Customer Service Representative' category at this time.