Customer Service Supervisor Jobs

Customer service supervisors are an integral part of any customer service team, ensuring that the team communicates with customers in the right way and gives them the correct information. You will be responsible for the image that staff present to customers and will need to deal with people through a variety of mediums, face to face, over the phone and via email. A calm and reassuring manner is essential as you will be the first point of contact for any complaints or difficult situations.

You may carry out the same work as the rest of your team or you may solely be responsible for managing the team. You will be required to handle paperwork, monitor your team's performance and assist in their training and development. You may also need to report to senior management.

Customer service supervisors need to have good communication skills, the ability to motivate people and build good relationships, time management skills and decision making ability, record keeping and IT skills. Experience is usually enough to qualify for a customer service supervisor role but you can take some training courses in management to boost your chances of success.

This site is dedicated to jobs in customer service and call centres. Simply browse the site to view to the best roles currently available in customer service throughout the UK. You can register your CV to apply for jobs with one click and receive emails to keep you updated about any relevant vacancies that come up. Our geographical search technology allows you to search for posts by location, rather than by the date on which they have been added to the site.

Combined with the site's other filtering options you will be shown jobs that best match your criteria. This way your job search is more focused and beneficial for you. When you have found the perfect customer service supervisor post all you need do is apply online.

There are no vacancies in the 'Customer Service Supervisor' category at this time.