Part Time Customer Service & Call Centre Jobs

Call centre and customer service part time work is ideal for many people trying to fit in some work with other commitments. The hours are usually flexible, operating on a shift pattern so you are bound to find a call centre post that fits in with your schedule. Call centre and customer service roles can encompass many different skills and tasks, depending on the type of industry.

The majority of the roles involve answering phones and dealing effectively with customer queries from both current and prospective customers. It can involve account queries, placing orders, solving problems with items or services already purchased or giving information about new products and services. Depending on the company and the product or service you may be expected to up sell or cross sell to existing customers.

A good call centre staff member possesses listening skills and the ability to think quickly and take initiative and make recommendations or propose solutions confidently to customers. Part time roles may also involve dealing with difficult queries or customers and knowing how to handle such a situation. You should recognise when it is necessary and appropriate to refer a matter to a colleague and to identify the right person to whom to direct the call.

If you are looking for call centre or customer service part time work, www.jobsincustomerservice.co.uk is the best place to conduct your search. The site is dedicated to customer service and call centre vacancies and also provides careers advice. Browse our database of jobs and register and upload your CV to apply online. You can also receive job updates by email and set your preferences so that you are shown only those vacancies in the locations relevant to you.

There are no vacancies in the 'Part time' category at this time.